HOW IS THE SHIPPING PROCESS DONE? HOW LONG DOES MY PACKAGE TAKE?

1. Payment is made via Paypal/Visa/Master Card. (Instantly)

2. Payment is processed. (Instantly)

3. The order is processed. (1/2 days)

4. Correos Internacional is responsible for delivering the package. (5/14 days)

TOTAL TIME: 5/14 Days

WHAT HAPPENS IF I'M NOT HERE WHEN CORREOS DELIVERS THE PACKAGE?

They will leave a notice paper, the next day you can go pick it up at the nearest post office.

WHY IS THERE NO POSSIBILITY FOR CASH ON DELIVERY?

The order leaves directly from the factories to the indicated address. Since it is an international postal shipment, it does not give us the possibility of cash on delivery as payment.

I HAVE NOT RECEIVED MY ORDER WHAT CAN YOU DO?

We guarantee a refund if you have not received the ordered item within 60 days. If 60 days have passed and you have not received the ordered item, you can request a full refund by sending an email from the contact section indicating the order reference. Once the refund has been requested, our team will study your case and will communicate a resolution within 72 hours. If your request is approved, a refund will be made for the amount of the item not received, if possible using the same payment method that you used when placing the order. Depending on the payment method, the refund may take 1 to 3 days to become effective.

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