Privacy Policy

Who We Are

The address of our website is:

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on our Website, we collect the data shown in the comment form, as well as the visitor's IP address and browser user agent string to help detect spam.

An anonymised string created from your email address (also known as a hash) may be provided to the Gravatar service to determine whether you are using it.

The Gravatar Privacy Policy is available at:

https://automattic.com/privacy/

Once your comment has been approved, your profile picture will be publicly visible alongside your comment.

Media

If you upload images to our Website, you should avoid uploading images that contain embedded location data (GPS EXIF).

Visitors to the Website may download and extract any location data from images published on the Website.

Contact Forms

Cookies

If you leave a comment on our Website, you may choose to save your name, email address and website in cookies.

This is for your convenience so that you do not have to fill in your details again when leaving another comment.

These cookies will remain active for one year.

If you have an account and log in to this Website, we will set a temporary cookie to determine whether your browser accepts cookies.

This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will also set several cookies to save your login information and your screen display preferences.

If you select "Remember Me", your login will remain active for two weeks.

If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be stored in your browser.

This cookie contains no personal data and simply records the ID of the article you have just edited.

It expires after one day.

Embedded Content from Other Websites

Articles on this Website may include embedded content such as videos, images, articles or other media.

Embedded content from other websites behaves exactly as if you had visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking technologies and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged into those websites.

Analytics

We perform daily analytics to improve the overall user experience.

The tools we use include:

Google Analytics
Facebook Ads Pixel

Who We Share Your Data With

Within our organisation, RopaDance does not share your personal data with third parties except where necessary to provide our services.

External companies that may process certain data include:

Google
Facebook

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely.

This allows us to recognise and automatically approve any follow-up comments instead of holding them in a moderation queue.

For users who register on our Website (if applicable), we also store the personal information provided in their user profile.

All registered users can view, edit or delete their personal information at any time, except for their username, which cannot be changed.

Website administrators may also access and edit this information.

Your Rights Over Your Data

If you have an account on this Website or have left comments, you may request an exported file containing the personal data we hold about you, including any information you have provided to us.

You may also request that we erase any personal data we hold about you.

This does not include any information we are required to retain for administrative, legal or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Contact Information

Email:

info@ropadance.com

Telephone:

+34 621 090 574

Additional Information

You may also receive information about our Website through the integrated Web Chat available on our Website.

How We Protect Your Data

Our Website is protected using SSL encryption, one of the most widely used security standards for online stores.

We also use additional security technologies that encrypt your information to help ensure that your personal data and payment information remain secure and inaccessible to unauthorised parties.

Third Parties From Whom We Receive Data

We receive certain information from third-party companies solely to improve our services and enhance the user experience.

These companies include:

Google
Facebook
Correos Express

What We Collect and Store

While you visit our Website, we track:

Products you have viewed: We use this information to show you products you have recently viewed.
Location, IP address and browser type: We use this information to estimate taxes and shipping costs, among other purposes.
Shipping address: We ask you to provide this so that we can estimate shipping costs before you place an order and deliver your purchase correctly.

We also use cookies to keep track of the contents of your shopping cart while you browse our Website.

Note: You may wish to review our Cookie Policy for more information about how cookies are used.

Information We Collect When You Make a Purchase

When you purchase from us, we ask you to provide information including:

Full name
Billing address
Shipping address
Email address
Telephone number
Credit or debit card/payment details
Optional information such as your username and password

We use this information to:

Send you information about your account and your order.
Respond to your requests, including refunds and complaints.
Process payments and prevent fraud.
Create and manage your customer account.
Comply with our legal obligations, including tax requirements.
Improve our products and services.
Send you promotional communications if you have chosen to receive them.

If you create an account, we will store your name, address, email address and telephone number for future purchases and to make the checkout process faster and easier.

We generally retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, unless we are legally required to keep it for a longer period.

For example, we retain order information for five (5) years for tax and accounting purposes.

This includes your:

Name
Email address
Billing address
Shipping address

We also retain any reviews or comments that you choose to leave on our Website.

Who on Our Team Has Access

Members of our team have access to the information you provide to us.

For example, our store administrators and managers may access:

Order information, including what was purchased, when it was purchased, and where it should be delivered.
Customer information, including your name, email address, billing address and shipping address.

Our team members use this information to:

Process and complete your orders.
Handle refunds and returns.
Provide customer support.
Respond to enquiries relating to your purchases.

What We Share With Others

We share information with trusted third parties that help us operate our business, fulfil orders, provide commercial services and improve your shopping experience.

These third parties may include:

Google
Facebook
Correos Express

Payments

We accept payments through secure credit and debit card payment gateways.

When processing your payment, certain information will be transferred to the relevant financial institution in order to authorise the transaction, complete your purchase and provide support if necessary.

We also accept payments through PayPal.

When processing PayPal payments, certain information required to complete the transaction will be shared with PayPal, including:

The total purchase amount.
Billing information.
Payment-related information necessary to process or support the transaction.

For further information, please refer to PayPal's Privacy Policy.

We do not accept Cash on Delivery (COD) payments.